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Serving 130+ Communities Across Massachusetts
Fasteny Appliance Repair proudly serves 130+ communities across Massachusetts — from Billerica and Reading in the north, to Waltham and Newton in the west, all the way to Peabody on the North Shore and Brookline near Boston. Search your city or ZIP code below to find your area, or call (617) 618-3311 to confirm we cover your area.
4.9★
Google Rating
390+
5-Star Reviews
130+
MA Communities
13yrs
Serving MA
Trusted by Homeowners Across Massachusetts
Liz Davidson
1 month ago
Very easy to make an appointment! They were even able to get over sooner since they were in the area. Diagnostic was quick and efficient. Quick turn around time from ordering parts and the repair was also done quickly.
Also very kind and professional, I would recommend this business for any appliance repair.
Ankita Roy
2 months ago
Good and quick service.
Maria murphy
3 months ago
I don't typically write online reviews but because of the top-notch service we received from Mack at Fasteny Appliance Repair, I felt the need to let everyone know great & helpful he was. Our 35 year old dryer broke down on a Sunday afternoon a couple of weeks ago. It made a loud pop sound and just stopped working mid cycle. I found Fasteny, emailed them immediately and they got back to us right away on Monday morning and scheduled a repair visit for the next day.
Mack showed up exactly within the scheduled time frame. When greeting him at the front door, my husband asked him to go around to the side door for ease of access to the basement. Once he walked in, he immediately asked if he should take off his boots. I thought that was very nice & considerate of him to ask, which was an immediate great first impression. He quickly found the problem in the dryer and said how much it would cost before he started working on it. We gave him the go ahead to proceed, he went to his truck to get the parts that he needed and he had the dryer fixed, cleaned out thoroughly and working in perfect condition - better than before- within the hour.
He also looked into a problem we were having with our washing machine and offered to come back at a later date to fix that issue, via another appointment through Fasteny, if we wanted him to. He took the extra time to answer all of our questions and was very knowledgeable, extremely helpful & friendly. He also cleaned up nicely before he left. Overall, Mack went above & beyond for us and provided impressive, exceptional service. We couldn't have been happier with the overall Fasteny experience. We highly recommend Mack & Fasteny for all of your appliance repair needs! - P.J. & Maria
Nick S.
3 months ago
Fantastic experience! I called on a Saturday afternoon about a washing machine repair, and Mack arrived within an hour. He was super polite and replaced our drain pump efficiently.
Anne Rhoads
3 months ago
Highly recommend this company. Mac clearly knew what he was doing and the fee was more than reasonable. My LG refrigerator stopped working on a hot day right after I had gone grocery shopping. Fasteny came within an hour, diagnosed the problem, was able to provide a temporary fix, and returned within 48 hours to fix it permanently after the part came in. Mac also fixed the broken ice maker at no extra charge that another company had told me would cost $400 to repair!
Sam Blazar
3 months ago
Great service, very friendly and pleasant to work with.
Juan Williams
3 months ago
I highly recommend Nelly and his company for any appliance needs. I’ve had the opportunity to work with him over the past few months, and one thing that stands out is the quality of his work and the pride he puts into everything he does.
Nelly is reliable, honest, and a man of his word. He shows up, communicates well, and makes sure the job gets done the right way. His authenticity and commitment to his customers truly separate him from others.
It’s great to see a young man striving, building something positive, and doing business with integrity. I’m looking forward to seeing his company continue to grow. Highly recommend!
the mangus
4 months ago
Couldn’t be more pleased with the service I received from Fasteny. Called earlier in the day for service of my Maytag dryer and the service technician was at my home later that afternoon. Mohamad, ( nice young man ) was very knowledgeable had everything he needed to fix the dryer. Done fast clean and reasonbly priced. I will definitely recommend to my friends and family. !!!
Mammad Mammadov
4 months ago
One side of our cooktop completely stopped heating and we assumed we needed a new appliance. The technician inspected the unit and found that the infinite switch had failed. He replaced the part quickly and tested every burner before leaving. The repair saved us from buying a new cooktop and everything has been working perfectly since then. Could not be happier with the service.
İLLEGAL KEÇİ
4 months ago
Thank you ❤️😎
iclas otagi
4 months ago
Our refrigerator suddenly stopped cooling and we were afraid all the food would spoil. The technician came out quickly, diagnosed a bad condenser fan motor, and repaired it the same day. He explained the problem clearly, worked efficiently, and made sure the fridge was cooling properly before leaving. Everything has been working perfectly since the repair.
Shamxal Mardanli
4 months ago
Our washing machine suddenly stopped draining water and the door stayed locked with all our clothes trapped inside. We were worried we would need to replace the whole machine, but the technician arrived the same day and immediately started diagnosing the issue. He found that the drain pump was clogged and also noticed a damaged hose that was starting to leak. He carefully cleaned everything out, replaced the damaged part, and tested multiple wash cycles before leaving to make sure the machine was working properly again. He was professional, respectful, and explained everything clearly without trying to push unnecessary repairs. The washer has been running perfectly ever since and honestly works better now than it did before the problem started.
Nicole Chisolm
4 months ago
⭐⭐⭐⭐⭐ 5/5
Mack came out to fix my oven and it works now!
My bake igniter was glowing but wouldn’t light — no heat, couldn’t cook. Mack diagnosed it fast, replaced the part, and had my oven running same day. Super professional,
Josephine Hernandes
5 months ago
If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there.
Jessica Pohl
5 months ago
Mike was awesome. He is very responsive to my communications about my fridge repairs and got the problem solved and fixed as quickly as possible. He is also a very nice person! I highly recommend him .
Katherine Messina
5 months ago
Mack was very polite and knowledgeable concerning my gas dryer. He explained about the broken parts and explained to us about what he was going to fix. I recommend Mack to anyone who needs the repair of any appliance.
Donna Modica
5 months ago
Mack was great. Was on time and was very efficient, knowledgeable. Completed the repair of my refrigerator and dishwasher within hours of working on them.
Christina Papadopoulos
5 months ago
Fantastic job on my refrigerator and oven repair! Super fast and courteous. Would highly recommend.
Defi Buckets
7 months ago
Absolutely excellent service from start to finish. They were professional, on time, and very knowledgeable. They diagnosed the issue quickly, explained everything in a way that was easy to understand, and had my appliance working again without any hassle. What really stood out was their honesty, fair pricing, and attention to detail. It’s hard to find a company that is both reliable and skilled, but they definitely delivered. I highly recommend them to anyone who needs fast, trustworthy, and high-quality appliance repair
Leslie
8 months ago
Thank you so much for the professional, fast and efficient service! Great price and will recommend to friends and family! Very reliable with a 90 day guarantee! Very happy to use my gas oven again!! Many thanks!!!
Vladimir Elner
8 months ago
The technician arrived on time, quickly identified the problem, and fixed it professionally. Very polite, clean work, and fair pricing with no surprises. I would definitely use their service again and highly recommend them.
Liz Whiteley
8 months ago
Excellent service- my online request was answered with a quick call back in less than 15 minutes with several options for an initial diagnostic visit. The tech was super prompt, was able to give me a price for the replacement part (front loading washer seal/boot), an estimated repair time and cost as well. He also was able to give me a great price on a latch replacement and fix for the washing machine drawer pedestal that was broken.
The parts arrived within a few days and he called me and replaced on a Friday night! Worked efficiently and tested everything before leaving.
Would absolutely recommend.
andrea egan
8 months ago
Fasteny Appliance Repair and Our technician, Mack, from Fasteny are highly recommended. They were prompt, courteous and professional. Mack came the next day after our call to analyze our dryer and give us a quote. He had to get parts and promised to return either the same day or the next. He communicated with us and returned the next day as promised to complete the job. He worked late to be sure he finished and our dryer was working perfectly. He cleaned the dryer and the area he worked in completely. Our final price was exactly the price quoted. We will call them again when we need someone for our appliances.
Walter Beede
8 months ago
When our washer and dryer suddenly stopped mid-cycle, I called Fasteny Appliance Repair LLC in a panic. Their team was quick to respond and set up a same-day appointment with zero hassle. Mack, the technician, showed up right on time, professional and ready to work. He diagnosed the issue, a faulty belt and sensor, in under 20 minutes, explained it clearly without any upselling, and had both machines running like new in about an hour. The pricing was fair and transparent, with no hidden fees, plus a 90-day warranty on parts and labor. What really stood out was their attention to detail and customer care. Mack even cleaned up the area and gave me helpful maintenance tips. It’s rare to find service this efficient, knowledgeable, and genuinely helpful. Fasteny is top-tier all the way. 5 stars, highly recommend.
Domenic Cirino
10 months ago
They came on time and Avery good service call. They went above and beyond as far as I was concerned. I would highly recommend them.
Chris Smith
10 months ago
Amazing
Devin McDougald
10 months ago
Alex was very helpful with our washer repair. Highly recommend.
judy werlin
11 months ago
excellent, prompt, great attitude, knowledgeable
Jessica Johnson
11 months ago
They were incredibly helpful and fast when we discovered our fridge wasn’t cooling. They diagnosed the issue in minutes, and were able to replace and fix the parts to get it back in working order in about an hour! Definitely recommend this team if any of your household appliances need fixing!
Christine G
11 months ago
Fastney Appliance has done a great job fixing our stovetop oven. They are professional, efficient and I will use them going forward for all of my appliance needs.
Fabiana Santiago
11 months ago
Great work and fast
Lisa Wang
11 months ago
My subzero built in refrigerator needed repairs. I had called multiple companies before and i was being told the compressor needs to be replaced and the bill was very hefty. When Fasteny arrived they informed me that they could fix it without replacement of the compressor. The technician was professional, friendly and extremely knowledgable. They completed the repair in less than 1 hour and the bill was 1/20 of the other companies. I would definitely recommend Fasteny Appliance Repair to my family and friends. they are honest.
Alice Draper
11 months ago
Very quick to get back to me. Here the next day. Very nice people.
joseph sherman
11 months ago
Excellent, prompt, courteous service
MORE COMMUNITIES
Every City & ZIP Code We Serve
Fasteny Appliance Repair covers 137 cities and towns across Middlesex, Essex, Norfolk, Suffolk, and Worcester Counties. Search your city or ZIP code below — or call (617) 618-3311 to confirm we cover your area.
No match found. Call (617) 618-3311 to confirm we cover your area.
Why Fasteny
Local Experts in Every Massachusetts City
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Same-Day Service
Fast response in your city. Same-day and next-day appointments available.
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Certified Technicians
Factory-trained pros who know every major brand and appliance model.
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Honest Pricing
Upfront quotes with no hidden fees. Beat-or-match pricing guaranteed.
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90-Day Warranty
Every repair is backed by our 90-day parts and labor warranty.
Don't See Your City?
We serve over 130 Massachusetts communities. Give us a call to confirm we cover your area — chances are, we do.